Frequently Asked Questions

In most cases, a new roof installation takes about one day from start to finish for an average-sized residential home. However, the timeline can vary based on the size of the roof, weather conditions, roofing material, and the complexity of the project.

Larger homes, steep roofs, or multiple layers of old roofing may take 2–3 days or longer. Weather delays can also affect the schedule.

We use high-quality materials that match your existing roof to ensure durability and seamless look.

When choosing a roofing contractor, make sure they are licensed, insured, experienced, and have positive customer reviews.

The best type of roofing material for your home depends on various factors such as your budget, location, climate, and preference. Contact us for a consultation.

We conduct a thorough inspection and consider factors like the age of your roof, the extent of damage, and your budget to recommend the best solution.

We offer emergency roof leak and storm damage services. Contact us and we/ll respond as quickly as possible.

You do not need to be home while we are working on your roof. We do however recommend that someone be available to answer any questions that may arise during the project.

We suggest you clear the driveway and remove any valuable items from the attic. We will take care of the rest, including protecting your landscaping and property. If you have any valuables on the walls we recommend removing them as well.

We monitor the weather closely and will ensure your home is protected if inclement weather occurs. If necessary, we will pause the project and resume once conditions improve.

Regular maintenance, cleaning gutters, trimming overhanging branches, and addressing issues promptly can help extend the life of your roof.

Yes, we offer maintenance programs to keep your roof in good condition and prevent costly repairs.

Roof repair is the best option when damage is limited to a specific area, such as a leak, missing shingles, or minor storm damage. Repairs are typically more affordable and can extend the life of your existing roof.

Roof replacement involves installing a new roofing system and is recommended when a roof has extensive damage, recurring leaks, or has reached the end of its lifespan. A new roof provides long-term protection, improved energy efficiency, and increased home value.

Not sure whether you need a roof repair or a full roof replacement? Thor Roofing will assess your roof's condition and help you determine the best solution for your home and budget. Our experienced team provides honest recommendations and works with you to create the most cost-effective plan, whether that's a repair or a complete roof replacement.

Roof ventilation is a system of intake and exhaust vents that allows air to circulate through your attic. Proper ventilation helps remove excess heat and moisture, keeping your home and roofing system in better condition year-round.

Is roof ventilation really important? Absolutely. Poor attic ventilation can lead to higher energy bills, moisture buildup, mold growth, wood rot, and a shorter roof lifespan. During the summer, trapped heat can make your HVAC system work harder, while in the winter, excess moisture can damage insulation and roofing materials.

Gutter guards are protective covers installed over your gutters to help block leaves, pine needles, dirt, and other debris while still allowing rainwater to flow through the system.

They reduce the frequency of gutter clogs and help protect your home from issues like water overflow, foundation damage, roof leaks, and mold growth caused by blocked gutters.

However, it’s important to note that gutter guards do not completely eliminate the need for maintenance. Gutters will still need to be cleaned or inspected from time to time to remove smaller debris and ensure the system is working properly.

Without gutter guards:
Most homes should have their gutters cleaned at least twice a year—typically in the spring and fall. If your home is surrounded by trees, you may need cleaning 3–4 times per year to prevent clogs and water overflow.

With gutter guards:
Gutters with guards still need maintenance, but less often. In most cases, they should be inspected and cleaned once a year. Homes with heavy tree coverage may still require 1–2 cleanings per year to remove small debris that can build up over time.

Regular gutter maintenance helps prevent water damage, foundation issues, roof leaks, and costly repairs.

Ice and water shield is a waterproof roofing underlayment installed under shingles to help protect your roof from leaks caused by ice dams, heavy rain, and wind-driven water.

It seals directly to the roof deck, creating a strong moisture barrier in vulnerable areas like roof edges, valleys, and around chimneys and vents.

This added layer of protection helps prevent water damage and extends the life of your roofing system—making it a key part of any quality roof installation or roof replacement.

YES. THOR Roofing serves Woodstock and surrounding North Metro Atlanta communities, including Roswell, Alpharetta, Canton, Marietta, Kennesaw, Acworth, Holly Springs, and nearby areas.

It's recommended to have your roof inspected at least once a year and after any major storm to catch any potential issues early.

We offer free roof inspections to assess the condition of your roof. Based on our findings, we'll recommend either repairs or a full replacement.

Common signs include missing or damaged shingles, water stains on ceilings, sagging roof, granules in gutters, and increased energy bills.

Roof Leaks can be caused by damaged shingles, poor flashing, clogged gutters, or improper installation. We can diagnose and repair the cause of the leak.

The cost of a new roof depends on the several factors including the size of your roof, the materials you choose, and complexity of the job. We offer free estimates to provide you with an accurate quote.

Yes, we can assist you with the insurance claims process. We will provide the necessary documentation and work with your insurance company to insure you get the coverage you deserve.

Absolutely. We can assess and repair damage caused by storms, including wind, hail and fallen debris.

If your roof is leaking, try to contain the water with buckets, move any valuables out of the way, and contact us immediately for emergency repairs.

Yes, we offer financing options to make roofing projects more affordable for our customers. Contact us for more information.

THOR Roofing is fully insured and operates in compliance with all local and state requirements.

Yes, we ensure that your property is cleaned up after the job is done. We perform a thorough cleanup and use magnets to pick up any stray nails and debris.

THOR Roofing offers a comprehensive warranty on all of our roofing services, so you can have peace of mind knowing that your roof is protected.